Frequently asked questions
Explore answers for common questions about our services offerings.
How long have you been in business?
Performance Media Agency Inc. has been operating since July 2020. Our Founder & CEO has been managing digital media strategy and execution for over 20 years.
Do you have a Process or Methodology?
Yes we do. We are 100% process-driven and thanks to these processes we are able to deliver with flawless execution and provide better results than other agencies that do not have proper operational, strategic and executional processes in place.
What level of support do you provide?
Customer service is 90% of the work we do for our clients. When you partner with Performance Media Agency you get a strategic marketing partner you can trust that is available to you when you need it. All our customers enjoy 24/7 customer support and they can contact us by phone, text message, email, WhatsApp, Messenger you name it.
To what level do you customize the services you provide?
All our services are 100% customized to every customer in terms of strategy and execution. Yes we do have data from other clients and yes we know what has and has not worked for previous clients but we do not do cookie-cutter campaigns or websites. The learnings are transferable but every client has its own unique needs and all our plans are tailored to meet those specific needs.
Why should we work with you? Do you have a verifiable record?
Yes we do have a verifiable record of success for performance digital marketing and website design. Check out our case studies, review our client testimonials, and feel free to contact our clients directly for more information on our strategic and executional expertise as well as service levels. We can guarantee you will want to work with us after hearing from them.
How long does it take to build a new website?
When all the content is available and ready to go, we would typically build a website in 10-15 working days including setup, quality assurance, revisions, testing and launch.
We provide full online support
Our dedicated support team is available around the clock to assist you whenever needed. Whether it’s a technical issue, a quick question them guidance on using our services, we’re here to ensure smooth and stress free experiences.
With our 24/7 support, you can rely on timely, expert help every step of the way, regardless of your time zone.
Strategies for Success
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Performance Media Agency
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Canada
Montreal, Quebec
United States
Fort Lauderdale, Florida
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